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Frequently asked questions

Quick answers about Italy → Poland shipments.

  • 01How long does delivery take?

    Your shipment will be delivered as quickly as possible.

  • 02How do I create a shipment?

    Sign in, add your sender and receiver addresses, then complete the three-step shipment wizard.

  • 03What package size do you support?

    Contact us to choose the right package size.

  • 04How do I track my shipment?

    Use your tracking number on the tracking page — the status and history update in real time.

  • 05Which routes do you serve?

    We specialise in the Italy → Poland courier route.

  • 06How do I contact support?

    Once signed in, open a support ticket, or use the contact page.

Didn't find your answer?

Our support team is happy to help.